AI Project Management Application

My headshot

Mark Herod

AI Projects Manager

I lead AI programs with disciplined execution, stakeholder alignment, and measurable outcomes in quality-critical environments.

AI Program & Project Delivery Cross-Functional Team Leadership PRD, KPI, and Risk Governance

About Me

Executive summary based on my resume and public LinkedIn profile.

Professional Snapshot

I am an AI Product and Process Leader based in Burlington, Ontario, with experience spanning consulting and enterprise delivery. As Founder and Principal Consultant at Herod Software Solutions, and previously as IoT Solutions and Process Improvement Lead at Bell Canada, I have led initiatives that convert complex business challenges into clear requirements, production-ready solutions, and measurable results.

Profiles: linkedin.com/in/markherod | herod.ca

Core Strengths

  • I own AI project lifecycles from opportunity definition through deployment and adoption.
  • I translate ambiguity into clear PRDs, scoped delivery plans, acceptance criteria, and business-aligned KPIs.
  • I lead cross-functional execution across technical teams, operations, and non-technical stakeholders.
  • I balance model performance, explainability, risk, and operational constraints in delivery decisions.
  • I bring Lean Six Sigma process discipline to improve quality, speed, and reliability at scale.

Career Highlights

  • I architected an AI workflow automation engine that reduced manual order processing by 40%.
  • I delivered a cross-platform field-services mobile app in under 6 months for real-time data capture.
  • I led a full-stack digital transformation to Azure microservices with a React/Node.js customer portal.
  • I drove a 42% gross margin increase through a business case, PRD, and automation requirements strategy.
  • I managed end-to-end IoT rollouts including scope, vendor coordination, and cross-functional delivery.

How I Lead

  • I define the "why" first, then align product and technical execution to measurable value.
  • I use transparent communication and practical AI enablement to build stakeholder trust and adoption.
  • I run structured delivery: prioritization, risk management, iterative rollout, and continuous improvement.
  • I coach teams to challenge assumptions, improve systems, and raise performance standards.

Experience Timeline

  • 2019-Present: I serve as Founder & Principal Consultant at Herod Software Solutions.
  • 2018-2023: I served as IoT Solutions & Process Improvement Lead at Bell Canada.
  • 2000-2018: I progressed through technical and leadership roles across IT and solution delivery organizations.
  • Certifications: I hold MCSE and Certified Ethical Hacker (CEH) credentials.